Hi, I have problem with global script 2 'On Owner Change notify Owner':
1.-I create a new ticket and put owner (for example 'Person1' , where
his email is examp...@example.com)
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:
[Thu Jan 5 11:40:44 2012]
(This is a much better subject.)
On 01/05/2012 06:40 AM, Daniel Garcia Mejia wrote:
Hi, I have problem with global script 2 'On Owner Change notify Owner':
1.-I create a new ticket and put owner (for example 'Person1' , where
his email is examp...@example.com)
2.-In another account, I open
[...]
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:
[Thu Jan 5 11:40:44 2012] [info]: ***@cesca.cat #247/2135 - Scrip 2
On Owner Change Notify Owner
[Thu Jan 5 11:40:44 2012] [info]: ***@cesca.cat No recipients found.
Not sending.
It is normal? I want
On 01/05/2012 09:55 AM, Franzini, Gabriele [Nervianoms] wrote:
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:
[Thu Jan 5 11:40:44 2012] [info]: ***@cesca.cat #247/2135 - Scrip 2
On Owner Change Notify Owner
[Thu Jan 5 11:40:44 2012] [info]: ***@cesca.cat No
On Thu, Jan 05, 2012 at 10:13:59AM -0500, Thomas Sibley wrote:
On 01/05/2012 09:55 AM, Franzini, Gabriele [Nervianoms] wrote:
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:
[Thu Jan 5 11:40:44 2012] [info]: ***@cesca.cat #247/2135 - Scrip 2
On Owner