Re: [rt-users] A problem with Ticket Search

2009-02-02 Thread Emmanuel Lacour
On Wed, Jan 14, 2009 at 02:58:28AM -0800, anusiak wrote: I am a begginer RT administrator, and we are using RT with our company's user support system. We have about 10 or more e-mail addresses/users in RT database at the moment, and trying to enter search engine, run simple search or

Re: [rt-users] A problem with Ticket Search

2009-02-01 Thread Micah Gersten
I'm also having this issue. Does anyone know how to limit which users show up in the Query Builder? Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com anusiak wrote: I am a begginer RT administrator, and we are using RT with our company's user support

[rt-users] A problem with Ticket Search

2009-01-14 Thread anusiak
I am a begginer RT administrator, and we are using RT with our company's user support system. We have about 10 or more e-mail addresses/users in RT database at the moment, and trying to enter search engine, run simple search or bulk update causes all of those e-mail addresses to load (which