Re: [rt-users] Add a alternative email to a user

At Wednesday 1/30/2008 08:22 AM, Pedro Bomente Filho wrote: >Hi, >I need to add a alternative email to a user. So, when the user to >send a ticket from both emails, the RT will can identify him like as requestor. >How do i make it? > >Thank you, > >Pedro Pedro, Check out the Merge Users extensio

Re: [rt-users] Add a alternative email to a user

Mike Peachey wrote: > Pedro Bomente Filho wrote: >> Hey, do you know how RT can add requestors without domain of email >> address, example: >> email requestor: [EMAIL PROTECTED] >> >> user register in RT: username >> >> Here, the user is registered as [EMAIL PROTECTED]

Re: [rt-users] Add a alternative email to a user

Pedro Bomente Filho wrote: > Hey, do you know how RT can add requestors without domain of email > address, example: > email requestor: [EMAIL PROTECTED] > > user register in RT: username > > Here, the user is registered as [EMAIL PROTECTED] >

Re: [rt-users] Add a alternative email to a user

Pedro Bomente Filho wrote: > I see, but it's very work for me. > Here we have a small departament. It's 25 teachers. Then perhaps someone might modify it for you if you paid them? BestPractical for example? Alternatively you could MAKE the teachers e-mail RT from only one domain. -- Kind Regar

Re: [rt-users] Add a alternative email to a user

Pedro Bomente Filho wrote: > I see. > However, here some people send from [EMAIL PROTECTED] > , some [EMAIL PROTECTED] > , did you understand? And, we have not > registered in our LDAP... > > Well, thank you very much.. To deal with that you

Re: [rt-users] Add a alternative email to a user

Pedro Bomente Filho wrote: > Ok. Because here we have ldap authentication, so some peoples send > emails from one that are not registered in LDAP. Well, A alternative > email would be a solution... I have had the exact same problem. Some people send from [EMAIL PROTECTED], some send from [EMAIL

Re: [rt-users] Add a alternative email to a user

Pedro Bomente Filho wrote: > Hi, > I need to add a alternative email to a user. So, when the user to send a > ticket from both emails, the RT will can identify him like as requestor. > How do i make it? I do not believe this is possible as it seems violates the way RT is designed. I can only rec

[rt-users] Add a alternative email to a user

Hi, I need to add a alternative email to a user. So, when the user to send a ticket from both emails, the RT will can identify him like as requestor. How do i make it? Thank you, Pedro ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users