Re: [rt-users] Adding Delete Button

2007-05-30 Thread dan pritts
To follow up with a late reply on this thread, I wanted to do the same thing as Bill. I poked around for a while but was not successful in adding a delete button. However, I did improve the situation; i added a delete link that takes me to a resolve page with status preselected as delete.

[rt-users] Adding Delete Button

2007-04-30 Thread William (Bill) Triest
Basically a lot of spam gets through our spam filtering and ends up in rt. We hacked an older version of rt to have a delete button to the right of the take button under RT at a glance so we could easily delete spam. I've been trying to find the right way to do add it back to our current

Re: [rt-users] Adding Delete Button

2007-04-30 Thread William (Bill) Triest
Kenneth, Thanks, we've already been working with spamassassin. Other departments have what should be the exact same configuration and complain when 9 spam a weekend get through. When we have less then 9 in a night, we're happy. Spam filtering is over 90% effective, but with our spam level

Re: [rt-users] Adding Delete Button

2007-04-30 Thread Benjamin Robson
Marshall [EMAIL PROTECTED], rt-users@lists.bestpractical.com cc Subject Re: [rt-users] Adding Delete Button Kenneth, Thanks, we've already been working with spamassassin. Other departments have what should be the exact same configuration and complain when 9 spam a weekend get through. When

Re: [rt-users] Adding Delete Button

2007-04-30 Thread Gene LeDuc
PROTECTED] Sent by: [EMAIL PROTECTED] 01/05/2007 03:47 AM To Kenneth Marshall [EMAIL PROTECTED], rt-users@lists.bestpractical.com cc Subject Re: [rt-users] Adding Delete Button Kenneth, Thanks, we've already been working with spamassassin. Other departments have what should be the exact same