Actually, in this case there's a callback for extending the Tabs -
you shouldn't even need to edit the Tabs file. If you create
/opt/rt3/local/html/Callbacks/x/Ticket/Elements/Tabs/Default and
make it look like this, you should be all set:
Did you stop & restart apache after making the change?
Yes I did but nothing happened.
Gene
> -Original Message-
> Hello all,
>
> I found that someone has done this already and I have
> implemented it in
> our RT setup:
>
> but it is not working and I just don't understand why. Here is what I
> added to /opt/rt3/share/html/Ticket/Elements/Tabs
>
> if ( $Ticket->CurrentUserHas
Hello all,
I found that someone has done this already and I have implemented it in
our RT setup:
http://lists.bestpractical.com/pipermail/rt-users/2005-December/036007.ht
ml
but it is not working and I just don't understand why. Here is what I
added to /opt/rt3/share/html/Ticket/Elements/Tabs
