n Zakirov
> *Sent:* Wednesday, October 09, 2013 12:38 PM
> *To:* Bryon Baker
> *Cc:* RT Users (rt-users@lists.bestpractical.com)
> *Subject:* Re: [rt-users] Adding emails to Tickets.
>
> ** **
>
> Hi,
>
> ** **
>
> Not a scrip. Take a look at RepliesToRes
.com)
Subject: Re: [rt-users] Adding emails to Tickets.
Hi,
Not a scrip. Take a look at RepliesToResolved extension [1]. You can borrow a
lot and I know for sure it will work.
On Wed, Oct 9, 2013 at 5:14 PM, Bryon Baker
mailto:bba...@copesan.com>> wrote:
I know that RT will append emails to t
Hi,
Not a scrip. Take a look at RepliesToResolved extension [1]. You can borrow
a lot and I know for sure it will work.
On Wed, Oct 9, 2013 at 5:14 PM, Bryon Baker wrote:
> I know that RT will append emails to tickets when the subject line
> contains a ticket number this is working great. I
I know that RT will append emails to tickets when the subject line contains a
ticket number this is working great. I would like to take this a step further
and have RT looking in the content of the email and do the same procedure.
What do I need in a scrip to make this happen?
Thanks
Bryon Bak
