I have set up an approval queue that works great with one small issue. When
I approve a ticket and add notes my notes show up two times in the original
ticket. So if I type "This is ok to do" I will get:
http://rt.bestpractical.com:80/Ticket/Display.html?id=86 >
this is ok to do
http://rt.bestpr
I have set up an approval queue that works great with one small issue. When
I approve a ticket and add notes my notes show up two times in the original
ticket. So if I type "This is ok to do" I will get:
http://rt.bestpractical.com:80/Ticket/Display.html?id=86 >
this is ok to do
http://rt.bes