Re: [rt-users] Autogenerating a password for requestors

2009-05-11 Thread Andrea Perotti
Tom Lahti ha scritto: > the password was just emailed across the net in clear text. Oi vay. > > On the other hand, if I made the request via email, I might totally expect > to get a autoreply via email, but I'd still want my new password encrypted. Or, it could be nice to be able to set a status

Re: [rt-users] Autogenerating a password for requestors

2009-05-07 Thread Tom Lahti
>> # CHANGED NEXT 3 LINES TO TEST REQUESTOR INSTEAD OF CREATOR >> # SO THAT WILL EMAIL REQUESTOR A PASSWORD WHEN STAFF CREATES >> # THE TICKET IN WEB INTERFACE > > Worked like a charm, thanks a lot! Yikes! If I called someone and made a request via the phone and they emailed a password for some

Re: [rt-users] Autogenerating a password for requestors

2009-05-07 Thread Thomas Klausner
Hi! On Thu, May 07, 2009 at 10:44:01AM -0700, allen+rtl...@crystalfontz.com wrote: > # CHANGED NEXT 3 LINES TO TEST REQUESTOR INSTEAD OF CREATOR > # SO THAT WILL EMAIL REQUESTOR A PASSWORD WHEN STAFF CREATES > # THE TICKET IN WEB INTERFACE Worked like a charm, thanks a lot! -- #!/usr/bin/perl

Re: [rt-users] Autogenerating a password for requestors

2009-05-07 Thread allen+rtlist
> My bigger goal is to set up RT so that requestors get an email > notifying them of their ticket id etc aftre creation. If they are new > users, they should get a autocreated password. > > There is a page in the wiki on this > http://wiki.bestpractical.com/view/AutogeneratedPassword > > This works

[rt-users] Autogenerating a password for requestors

2009-05-07 Thread Thomas Klausner
Hi! I've got a slightly complex question (at least to me..) and I haven't been able to come up with s solution after lots of googling, trying stuff from the wiki, etc. My bigger goal is to set up RT so that requestors get an email notifying them of their ticket id etc aftre creation. If they a