Kevin,
I'll check that out. I was also wondering; I use the following code to
move the subject line to a CF called "Description":
my $cf_obj;
my $cf_name;
my $cf_value;
$cf_obj = RT::CustomField->new($RT::SystemUser);
$cf_name = "Description";
$cf_value = $self->TicketObj->Subject();
$RT::
On Feb 12, 2007, at 2:03 PM, Kenneth Crocker wrote:
We are currently on RT 3.4.4 and looking to upgrade to 3.6.3 soon.
A question popped up that I had no answer to. Why is it when a
ticket is created via the E_mail interface the cc's are dropped and
do not become part of "people" section
To all,
We are currently on RT 3.4.4 and looking to upgrade to 3.6.3 soon. A
question popped up that I had no answer to. Why is it when a ticket is
created via the E_mail interface the cc's are dropped and do not become
part of "people" section on the ticket? Is this still happening in
3.6.
