*crickets*
Okay, well, just so everyone knows, Require CF being set
before resolve won't work properly without an answer to the
quoted message below. The user will be shown the error screen,
but can just navigate away from it without using the back
button, and will find that the ticket is in
Jeff,
I did the latter, as well as set another non-visable CF to use as a
trigger to send the owner a notification that the ticket was re-set to
open.
Kenn
LBNL
On Thu, Feb 3, 2011 at 8:36 AM, Jeff Blaine jbla...@kickflop.net wrote:
*crickets*
Okay, well, just so everyone knows, Require CF
I'll add to my problem report with what I've found, but am
still stuck on, in case that makes it easier to assist ;)
The 'Default' callback call in stock RT's Ticket/Modify.html
looks like this:
# /rt/local/share/html/Ticket/Modify.html
#
# ... stuff here
#
%INIT
# ...
Hi folks, I've hit another snag. Any help would be appreciated.
RT 3.8.7.
PROBLEM
===
After submission of Modify.html (editing Basics) where I changed
2 things
FROM
Status: stalled
Classification: Non-Compliance
TO
Status: resolved
