Hi Ruslan,
Could you send me on details of how to do this. Im abit of a newbie.
Thanks
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Hi,
To change what gets forwarded you should override forward action, not
template.
On Tue, Jun 11, 2013 at 4:09 PM, globo wrote:
> Hi,
>
> Does anyone know if its possible to change the Forward template ?
>
> If I go to the Action Button and Select forward I enter a email address and
> the ema
Hi,
Does anyone know if its possible to change the Forward template ?
If I go to the Action Button and Select forward I enter a email address and
the email get sent with a attachment with the ticket details
I would like to remove the attachment and just have the details of the
ticket attached
