Hi there!
We've been running RT for some months now with a local user database for
our agents and also for the auto-created users when they submit tickets.
Now we want to start using RT system-wide and we'd like to exploit LDAP
authentication (towards our corporate Active Directory). So the questi
On Thu, Jan 30, 2014 at 09:44:51AM +0100, Marius Flage wrote:
> is basically if it's possible to convert/migrate to using LDAP and still
> keep the history for the tickets already in the system (currently around
> 1500). We've made sure to use the same username in the local database as
> the one pr
On 01/30/2014 04:53 PM, Kevin Falcone wrote:
> On Thu, Jan 30, 2014 at 09:44:51AM +0100, Marius Flage wrote:
>> is basically if it's possible to convert/migrate to using LDAP and still
>> keep the history for the tickets already in the system (currently around
>> 1500). We've made sure to use the s
users-boun...@lists.bestpractical.com] On Behalf Of Marius Flage
Sent: Tuesday, February 04, 2014 11:44 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Converting to using LDAP authentication (Active
Directory)
On 01/30/2014 04:53 PM, Kevin Falcone wrote:
> On Thu, Jan 30, 2014