I don't think we have any plans to implement anything like this. It just
doesn't feel right.
Regards, Ruslan. From phone.
16.08.2011 15:14 пользователь john s. firesk...@gmx.de написал:
@Ruslan:
is for future releases for RT sth planned that is possible to filter the
history in a more
@Ruslan:
is for future releases for RT sth planned that is possible to filter the
history in a more customize way?
best regards john s.
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On Fri, Aug 12, 2011 at 1:25 PM, john s. firesk...@gmx.de wrote:
Okay i have installed the History Extension from you Chris
but i don't understand in which way the plugin work.
As far as I recall it hides specific type of transactions from
Display.html, but people still can see full history
Hello Chris
Thnx i'll have a look
best regards john s.
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RT Training Sessions
Okay i have installed the History Extension from you Chris
but i don't understand in which way the plugin work.
i want to filter out some messages from the history for an specific user
group
but for admins it should be still display all messages
so in which way i'll have to do this?
Hello everybody
Is there any way to customize the ticket History ?
for ex. i would like to hide the system messages for the ticket for users
else the whole overview about the tickets will be lost
best regards john
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-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of john s.
Sent: Monday, August 01, 2011 10:35 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Customize Ticket History [faked-from]
Hello everybody
Am 01.08.2011 10:35, schrieb john s.:
Hello everybody
Is there any way to customize the ticket History ?
for ex. i would like to hide the system messages for the ticket for users
else the whole overview about the tickets will be lost
best regards john
Try my extension:
