I am running Debian Stable, with the package install of RT 3.4
The bosses would like to see some automatic Escalation. After looking
at the wiki (
http://wiki.bestpractical.com/index.cgi?AnotherConfigurationEscalationExample
) I tried the following:
[EMAIL PROTECTED]:~$ rt-crontool --search
On 5/2/07, Kevin Squire <[EMAIL PROTECTED]> wrote:
I am running Debian Stable, with the package install of RT 3.4
No longer stable ;)
[EMAIL PROTECTED]:~$ rt-crontool --search RT::Search::ActiveTicketsInQueue
--search-arg testing --action RT::Action::Escalatriority
But got the following erro
