We have a ticket in which several files were attached to email replies. So
the file attachments are now viewable through Download links in the
ticket history. The queue owner would like to remove the attached files
while leaving the text part of the email message intact.
Are there any bad
On Wed, Feb 4, 2009 at 14:47, Stephen Turner stur...@mit.edu wrote:
We have a ticket in which several files were attached to email replies. So
the file attachments are now viewable through Download links in the
ticket history. The queue owner would like to remove the attached files
while
On Wed, 04 Feb 2009 15:33:33 -0500, Jerrad Pierce
jpie...@cambridgeenergyalliance.org wrote:
I'm not familiar with the API you are referring to, but I've used the
(built-in)
RTx::Shredder to remove plenty of attachments without visible
consequence.
Presumably it's using the same API
