Re: [rt-users] Emailing tickets search result

2008-03-06 Thread Jesse Vincent
; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Emailing tickets search result On Mon, Feb 11, 2008 at 11:05:00AM +0200, Eynat Nir Mishor wrote: That's my fallback. But I prefer a self-containing email rather than a link. We have something kind of cool along these lines that we&#x

Re: [rt-users] Emailing tickets search result

2008-03-04 Thread Eynat Nir Mishor
Hi Jesse, Was this feature published? Thanks, Eynat -Original Message- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Monday, 11 February 2008 12:27 PM To: Eynat Nir Mishor Cc: 'Todd Chapman'; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Emailing tickets sea

Re: [rt-users] Emailing tickets search result

2008-02-11 Thread Jesse Vincent
this week. > Eynat > > -Original Message- > From: Todd Chapman [mailto:[EMAIL PROTECTED] > Sent: Monday, 11 February 2008 5:12 AM > To: Eynat Nir Mishor > Cc: Toby Darling; rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Emailing tickets search result >

Re: [rt-users] Emailing tickets search result

2008-02-11 Thread Eynat Nir Mishor
AIL PROTECTED] > Sent: Wednesday, 06 February 2008 7:24 PM > To: Eynat Nir Mishor > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Emailing tickets search result > > Hi > > > Example for usage: every night email the manager a list of all tickets > that

Re: [rt-users] Emailing tickets search result

2008-02-10 Thread Todd Chapman
ednesday, 06 February 2008 7:24 PM > To: Eynat Nir Mishor > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Emailing tickets search result > > Hi > > > Example for usage: every night email the manager a list of all tickets > that > > were created in the

Re: [rt-users] Emailing tickets search result

2008-02-06 Thread Eynat Nir Mishor
in time. Eynat -Original Message- From: Toby Darling [mailto:[EMAIL PROTECTED] Sent: Wednesday, 06 February 2008 7:24 PM To: Eynat Nir Mishor Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Emailing tickets search result Hi > Example for usage: every night email the mana

Re: [rt-users] Emailing tickets search result

2008-02-06 Thread Toby Darling
Hi > Example for usage: every night email the manager a list of all tickets that > were created in the past day and how they divide by current status. Simple command line: for s in open new resolved; do echo "=== $s ==="; rt list -s "created = 'today' AND status = '$s'"; done | mail ... LEG

[rt-users] Emailing tickets search result

2008-02-06 Thread Eynat Nir Mishor
Does anyone know of a ready-made solution for emailing tickets search result on a scheduled basis? rt-crontool is a good solution if you want to do something (e.g. email) on each individual ticket that matches search query. But I'm looking for one email being sent which contains a list of all the