; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result
On Mon, Feb 11, 2008 at 11:05:00AM +0200, Eynat Nir Mishor wrote:
That's my fallback.
But I prefer a self-containing email rather than a link.
We have something kind of cool along these lines that we
Hi Jesse,
Was this feature published?
Thanks, Eynat
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, 11 February 2008 12:27 PM
To: Eynat Nir Mishor
Cc: 'Todd Chapman'; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets sea
this week.
> Eynat
>
> -Original Message-
> From: Todd Chapman [mailto:[EMAIL PROTECTED]
> Sent: Monday, 11 February 2008 5:12 AM
> To: Eynat Nir Mishor
> Cc: Toby Darling; rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Emailing tickets search result
>
AIL PROTECTED]
> Sent: Wednesday, 06 February 2008 7:24 PM
> To: Eynat Nir Mishor
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Emailing tickets search result
>
> Hi
>
> > Example for usage: every night email the manager a list of all tickets
> that
ednesday, 06 February 2008 7:24 PM
> To: Eynat Nir Mishor
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Emailing tickets search result
>
> Hi
>
> > Example for usage: every night email the manager a list of all tickets
> that
> > were created in the
in time.
Eynat
-Original Message-
From: Toby Darling [mailto:[EMAIL PROTECTED]
Sent: Wednesday, 06 February 2008 7:24 PM
To: Eynat Nir Mishor
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Emailing tickets search result
Hi
> Example for usage: every night email the mana
Hi
> Example for usage: every night email the manager a list of all tickets that
> were created in the past day and how they divide by current status.
Simple command line:
for s in open new resolved; do
echo "=== $s ==="; rt list -s "created = 'today' AND status = '$s'";
done | mail ...
LEG
Does anyone know of a ready-made solution for emailing tickets search result
on a scheduled basis?
rt-crontool is a good solution if you want to do something (e.g. email) on
each individual ticket that matches search query.
But I'm looking for one email being sent which contains a list of all the