Just to follow up, we migrated from 3.8.7 to 3.8.10 and that fixed our issue.
The Encode library stayed at the same version number (2.43). I am
guessing that the problem was in some RT code.
Anyway, we are not seeing the error anymore.
Cheers,
Thierry
RT Training Sessions
Hello,
With RT 3.8.7, we are getting relatively often (about 1 out of 5
attachments) the following encoding error:
Can't call method add_suspects on unblessed reference at
/usr/lib/perl5/5.8.8/i386-linux-thread-multi/Encode/Guess.pm line 36.
The intriguing part is that resubmitting the
Dominic,
Thank for your answer.
We check our current version and we are at 2.43...
# grep VERSION Encode.pm
our $VERSION = sprintf %d.%02d, q$Revision: 2.43 $ =~ /(\d+)/g;
XSLoader::load( __PACKAGE__, $VERSION );
There is a 2.44 version but the release notes (
