Thanks Thomas. This worked for me. (I'm a newbie, so just learning the ropes.)RickOn Jul 23, 2013, at 05:43 PM, Thomas Sibley t...@bestpractical.com wrote:On 07/23/2013 02:31 PM, window camera wrote:Thanks. Unfortunately there is nothing like that in the latest RTversion. Plus, this is an
On 07/24/2013 04:58 AM, window camera wrote:
Obviously this is a user who doesn't have an account yet, but was
included in one of the ticket emails. However, I'm unclear how to run a
query for a non privileged user.
The search by name box in Tools-Configuration-Users-Select accepts
SQL
Hello AllI've tried to add a person in our RT, but it says "email already in use", and doesn't let me create the new user.I query everything I can find, but nothing comes up.Obviously this is a user who doesn't have an account yet, but was included in one of the ticket emails. However, I'm unclear
users-boun...@lists.bestpractical.com] On Behalf Of window camera Sent: Tuesday, July 23, 2013 3:58 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Error when adding user to RT 4 (email exists)Hello AllI've tried to add a person in our RT, but it says "email already in use", and doesn't let me create
-users-boun...@lists.bestpractical.com] On Behalf Of window camera
Sent: Tuesday, July 23, 2013 3:58 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Error when adding user to RT 4 (email exists)
Hello All
I've tried to add a person in our RT, but it says email already in use, and
doesn't
On 07/23/2013 02:31 PM, window camera wrote:
Thanks. Unfortunately there is nothing like that in the latest RT
version. Plus, this is an unprivileged user, so it probably wouldn't
show up anyway. Not sure.
Tools - Configuration - Users
The search form shows up there.
Unprivileged users are
