Arun Kevin,
I understand what your asking about and the truth is the whole point
behind an unprivileged user is that they have NO rights. Then, of
course, we ALLOW them to have rights via the system group
Unprivileged. What we did to deal with this was to ignore the concept
of
Arun;
You *Maybe* able to do the following:
- create a group and give that group the access/right you need to the queue
- make the users you want to give them access privileged so you can add
them to the group
- once you have added them remove their privilege (untick the tick for
each user) ..
Hi,
I'm new to request tracker and have been trying to configure it for my
organization. Can anybody tell me if there's a way to create groups for
unprivilged users. Currently, all the unprivileged users that i have
created are part of one single group Unprivileged. This doesn't allow me
to
Arun,
Try removing the CreateTicket right from the global unprivileged
and put it in the unprivileged of just the queues you want it in. That
way, unprivileged will not be able to create any tickets in those
queues that do not allow that right.
Kenn
LBNL
On 11/2/2007 10:50 AM, Arun
Hello Kenneth,
Thanks a lot. I tried that and it worked. But is there a way to allow a
few unprivilged users access to a queue and leave the others. For Example:
If i have user A, B and C, can i allow access to only User A and restrict
B C from accessing information in a queue.
Regards,
Arun
