Hello RT users,
I wanted to know if anybody had a working example or was already hiding RT
menu options from logged in users?
The first item I want to hide is the "Logout" button for all users. We're
using SSO so it's not required to be present.
The second item I would like to hide (for a specif
I don't have a specific example, but you can hide the Logout option with an
overlay.
cp [RT path]/share/html/Elements/Tabs [RT path]/local/html/Elements
Now open the copy you just made, find the Logout option, and wrap it in a
conditional, or add to the conditions already present. You can check t
https://docs.bestpractical.com/rt/4.4.1/writing_extensions.html#Adding-and-Modifying-Menus
On Wed, Jan 25, 2017 at 11:57 AM, Matthew Coons wrote:
> Hello RT users,
>
> I wanted to know if anybody had a working example or was already hiding RT
> menu options from logged in users?
>
> The first ite
Thanks Alex and Matt, this is really helpful!
Matt Coons
Incident Responder and Threat Analyst
Information & Infrastructure Assurance (IIA)
University of Michigan
734-764-4105
coo...@umich.edu
On Wed, Jan 25, 2017 at 2:48 PM, Matt Zagrabelny wrote:
> https://docs.bestpractical.com/rt/4.4.1/wr
Is there anything besides restarting apache and clearing the Mason cache
that I need to do for my changes to take effect?
I found the callbacks that reference the "logout" button in the "Tabs" file
and I commented them out.
I restarted apache and cleared the mason cache, but I still see the logou
You're on Apache, so I doubt you're also using an FCGI server like Enginx
users have to? If you happen to be, you'll need to restart that separately,
and not worry about Apache. At least, I just restart the FCGI server and
not Nginx and it works. My only other idea is to reverse the order: clear
th
On Wed, Jan 25, 2017 at 3:03 PM, Matthew Coons wrote:
> Is there anything besides restarting apache and clearing the Mason cache
> that I need to do for my changes to take effect?
Perhaps. What did you exactly do besides those two steps? Feel free to
copy and paste what commandline commands you r