WOuld you mind sending this into [EMAIL PROTECTED]
but including your RT versions, RTFM versions and some
information about the Custom FIelds your using?
We don't currently handle adding attachments to tickets
that are stored in RTFM articles, but it shouldn't throw
this error.
-kevin
On Jun 4,
Whoops. I guess I just had to create the proper custom field. My bad,
I'm new to RTFM.
However, I'm now having trouble including uploaded files into tickets.
When I search on an article, put it into the "Include RTFM article" box,
click Go, it updates the text of the ticket. But when I click Su
