[rt-users] Mailto link in template

2010-09-24 Thread Sysadmin
I'm trying to embed a mailto: HTML code into my ticket creation template so that the customer can click the link and this will generate a blank email with the ticket info in the subject that can use for a reply, that the system can then parse into the ticket. The mail to address would vary ac

Re: [rt-users] Mailto link in template

2010-09-29 Thread Emmanuel Lacour
On Fri, Sep 24, 2010 at 08:41:40AM -0600, Sysadmin wrote: > I'm trying to embed a mailto: HTML code into my ticket creation > template so that the customer can click the link and this will > generate a blank email with the ticket info in the subject that can > use for a reply, that the system can