Re: [rt-users] Need RT to fetchmail...

By default RT won't send an e-mail notification to the person who made the changes, it assumes that the person already knows about the changes. So if you are both the requestor and the person updating the ticket, don't expect to get any notifications (it's more realistic to use 2 different acco

Re: [rt-users] Need RT to fetchmail...

:[EMAIL PROTECTED] Sent: Monday, April 07, 2008 1:38 PM To: Nelson Pereira Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need RT to fetchmail... Hi Nelson, "example.com #2" is the ticket number. Your RT installation is named 'example.com' and the tick

Re: [rt-users] Need RT to fetchmail...

Hi Nelson, "example.com #2" is the ticket number. Your RT installation is named 'example.com' and the ticket number is '2'. This number in the subject line of any replies to RT will associate the message with ticket #2 instead of creating a new ticket. Regards, Gene At 10:24 AM 4/7/2008,

Re: [rt-users] Need RT to fetchmail...

Thank you, [EMAIL PROTECTED] From: Vitaliy Okulov [mailto:[EMAIL PROTECTED] Sent: Monday, April 07, 2008 12:59 PM To: Nelson Pereira Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need RT to fetchmail... Please change http://loc

Re: [rt-users] Need RT to fetchmail...

://www.myfax.com> > > > -- > > *From:* [EMAIL PROTECTED] [mailto: > [EMAIL PROTECTED] *On Behalf Of *Nelson Pereira > *Sent:* Monday, April 07, 2008 8:05 AM > *To:* Vitaliy Okulov > *Cc:* rt-users@lists.bestpractical.com > *Subject:*

Re: [rt-users] Need RT to fetchmail...

3.822.5083 > www.myfax.com > > Refer your friends and colleagues to MyFax! > Click here for more information. > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > ] On Behalf Of Nelson Pereira > Sent: Monday, April 07, 2008 8:05 AM > To: Vitaliy Okulov

Re: [rt-users] Need RT to fetchmail...

nday, April 07, 2008 8:05 AM To: Vitaliy Okulov Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need RT to fetchmail... Ok, I tried this and im getting this error in the fetchmail log... fetchmail: 2 messages for otrs at exmail.protus.org (22300 octets). sh: -c: line 0: syntax er

Re: [rt-users] Need RT to fetchmail...

EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nelson Pereira Sent: 07 April 2008 13:05 To: Vitaliy Okulov Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need RT to fetchmail... Ok, I tried this and im getting this error in the fetchmail log... fetchmail: 2 messa

Re: [rt-users] Need RT to fetchmail...

m: Vitaliy Okulov [mailto:[EMAIL PROTECTED] Sent: Saturday, April 05, 2008 2:21 AM To: Nelson Pereira Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Need RT to fetchmail... Sample config: /usr/bin/fetchmail -f /opt/rt3/.fetchmailrc -a -m "/opt/rt3/bin/rt-mailgate --queue G

Re: [rt-users] Need RT to fetchmail...

Sample config: /usr/bin/fetchmail -f /opt/rt3/.fetchmailrc -a -m "/opt/rt3/bin/rt-mailgate --queue General --action correspond --url http://localhost/"; >/dev/null cat /opt/rt3/.fetchmailrc set logfile=/opt/rt3/fetchmail poll pop.mail.com proto pop3 user [EMAIL PROTECTED] with pass "blabla" to rt

Re: [rt-users] Need RT to fetchmail...

Nelson, If you must pull from a POP3 account I would look at fetchmailto pull in the mail. OTOH, not knowing your specific reasons for using POP3, I would look at ETRN or mail relaying from your host mail system to use the standard setup with an SMTP mail server on y

[rt-users] Need RT to fetchmail...

Hi all, Finaly got it all setup with the instructions on wiki on a RHEL5 fresh... I have went through all the manual instructions and everything seems well. Now, I need RT to fetch the emails from a POP3 box and bring them into RT. How can I achieve this? Is there docs on this setup