[rt-users] New to rt

2012-10-04 Thread The Todd
Ok guys, need some help, installed request tracker 3.8 Ubuntu 12.04. Its running, I'm having issues with receiving emails. Here's the command. Tried it and also localhost getting the same thing. cat /tmp/mail_message |/usr/bin/rt-mailgate --queue general --action correspond --url

Re: [rt-users] New to rt

2012-10-04 Thread Matt Brennan
Looks like you're probably missing a section in your Apache config. See the part about Setting up the web interface in http://bestpractical.com/rt/docs/3.8/README.html If you can't figure it out, we'll probably need to see your Apache config to figure out exactly what's incorrect. -Matt On

Re: [rt-users] New to rt

2012-10-04 Thread Thomas Sibley
On 10/04/2012 08:30 AM, The Todd wrote: Ok guys, need some help, installed request tracker 3.8 Ubuntu 12.04. Its running, I'm having issues with receiving emails. If this is a new install, we highly recommend starting with the 4.0 series (4.0.7 is the latest). There's even a request-tracker4

[rt-users] new in RT need help

2010-05-15 Thread abu
Hi, I am new in RT , I Have install RT in ubuntu. I need help for to configure incoming mail. I need good user documents to start this also. Can any one help me please ABU From: borngunn...@aol.com Sent: Saturday, May 15, 2010 12:45 PM To: Subject: [rt-users] apache2 fail to start

Re: [rt-users] New install rt-mailgate problem

2010-04-14 Thread Agnislav Onufrijchuk
Ian Pellew пишет: FreeBSD_8 RT 387 at a glance works fine, BUT rt-mailgate fails with the likes of:- [Tue Apr 13 17:29:13 2010] [error] [client 192.168.56.202] File does not exist: /usr/local/www/apache22/data/REST But my RT is at /usr/local/Rt/rt-3.8.7/share/html My vhost uses ports 8001:-

Re: [rt-users] New install rt-mailgate problem

2010-04-14 Thread Agnislav Onufrijchuk
You're welcome! BTW, please add --- Cc: rt-users@lists.bestpractical.com --- to correspondence to let other subscribers know the results/flow. Ian Pellew wrote: Thanks Agnislav Just the nudge I needed. I get in these loops where nothing works out of stupidity. It seems you haven't set port

[rt-users] New install rt-mailgate problem

2010-04-13 Thread Ian Pellew
FreeBSD_8 RT 387 at a glance works fine, BUT rt-mailgate fails with the likes of:- [Tue Apr 13 17:29:13 2010] [error] [client 192.168.56.202] File does not exist: /usr/local/www/apache22/data/REST But my RT is at /usr/local/Rt/rt-3.8.7/share/html My vhost uses ports 8001:- VirtualHost

[rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Eric Chatham
Hello, I am brand new to RT request tracker. I am using the installation guide for CentOS 5.1 /RHEL 5.1 to install RT 3.6.6. http://wiki.bestpractical.com/view/Rhel5InstallGuide I am stuck at the point where it wants me to configure the variables in /etc/rt3/RT_SiteConfig.pm. The name of

[rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Eric Chatham
Hello, I am brand new to RT request tracker. I am using the installation guide for CentOS 5.1 /RHEL 5.1 to install RT 3.6.6. http://wiki.bestpractical.com/view/Rhel5InstallGuide I am stuck at the point where it wants me to configure the variables in /etc/rt3/RT_SiteConfig.pm. The name of

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Ruslan Zakirov
You shouldn't create an user in the DB, but as well you shouldn't use root. User and permissions are created during 'make initdb' step. This options can be configured using ./configure script as well. I don't think it's good idea to mess with pathes of a system when you havn't learnt how to

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Ruslan Zakirov
Don't ever double post! You have high chances to be ignored completly as sort of punishment. On Tue, May 12, 2009 at 1:28 AM, Eric Chatham echat...@broadvox.net wrote: Hello, I am brand new to RT request tracker.  I am using the installation guide for CentOS 5.1 /RHEL 5.1 to install RT

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Eric Chatham
Sorry about the second e-mail. On the first one, I received an undeliverable NDR when I tried posting. Thank you for the reply. There is no step called make initdb on the installation guide I'm using for CentOS 5.1 from the wiki. There is a rt-setup-database --action init command though. I

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Gary Greene
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Eric Chatham Sent: Monday, May 11, 2009 3:12 PM To: Ruslan Zakirov Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] New to RT and need help

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Eric Chatham
. Thanks, once again. :) -Original Message- From: Gary Greene [mailto:ggre...@minervanetworks.com] Sent: Monday, May 11, 2009 6:43 PM To: Eric Chatham; Ruslan Zakirov Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] New to RT and need help with RT_SiteConfig.PM -Original

Re: [rt-users] New to RT and need help with RT_SiteConfig.PM

2009-05-11 Thread Nick Kartsioukas
On Mon, 11 May 2009 20:09:25 -0400, Eric Chatham echat...@broadvox.net said: Anyhow, I get the gist how to modify the file. I'm just wondering if someone could provide me with some examples? That would be greatly appreciated. Thanks, once again. :) Set($rtname, 'Your Name Here');

[rt-users] New to rt, sendmail

2008-11-13 Thread Allen Chen
Hi, I seem to be having a lot of trouble setting up the email configuration. I actually don't really seem to know what's going on... Does the server which rt is set up on have to be a webserver w/ a domain name? I looked into some webservers and it seemed that they wouldn't let me install rt on

RE: [rt-users] New to RT - doco frustrations

2007-10-25 Thread Christopher Short
@lists.bestpractical.com Subject: RE: [rt-users] New to RT - doco frustrations Hey Chris, I found the documentation from the MIT IS department to be helpful, especially from the perspective of the ordinary user: http://web.mit.edu/tooltime/notebook/reference/documentation.html Phil -Original Message

RE: [rt-users] New to RT - doco frustrations

2007-10-24 Thread Epstein, Philip
Of Christopher Short Sent: Thursday, October 18, 2007 1:29 AM To: RT-Users@lists.bestpractical.com Subject: RE: [rt-users] New to RT - doco frustrations Thanks Robert, I guess I've got a foot in multiple camps - I am au fait with perl, and might be doing some fancy scrip stuff later, but for the moment

[rt-users] New to RT - doco frustrations

2007-10-17 Thread Christopher Short
Hi, I'm new to RT but am flogging it at my company so I'd like to understand the different features it has to offer. It seems pretty cool and exciting. BUT ... much of the wiki.bestpractical.com is broken-formatted and hard to follow. I gather that it's been switched from Kwiki formatting to

RE: [rt-users] New to RT - doco frustrations

2007-10-17 Thread Christopher Short
) Chris -Original Message- From: Robert Long [mailto:[EMAIL PROTECTED] Sent: Thursday, October 18, 2007 2:57 PM To: Christopher Short Subject: Re: [rt-users] New to RT - doco frustrations If you're just going to administer RT, the book should be fine, if you're going to be developing scrips