Steve Huston wrote:
Since sending that email, I remembered REST, and have pointed him at
that (as well as the source to 'rt' and 'rt-mailgate'). So far he's
happy :>
There's also RT::Client::REST :
http://search.cpan.org/~dmitri/RT-Client-REST/
- Dmitri.
Just extract the web user's email address from the
$self->TransactionObj->Content with an OnCreate scrip and then have RT send
an acknowledgment to that address. Letting RT handle this is pretty
simple, especially since your webdude gets to define the format of the
e-mail that gets sent to RT.
On 05/23/2007 03:10 PM, Stephen Turner wrote:
> You can definitely have your web form send email to RT, generate
> tickets, and have custom fields populated (via an RT extension). I'm
> curious about what the snags are that make email not possible.
Not impossible, just partially more painful and
At Wednesday 5/23/2007 02:36 PM, Steve Huston wrote:
Apologies if this is covered in the archives somewhere, but my search-fu
resulted in pages of completely unrelated topics.
We're going to be using a queue in RT to handle applications sent in for
positions. Right now, we've got a nice web int
Apologies if this is covered in the archives somewhere, but my search-fu
resulted in pages of completely unrelated topics.
We're going to be using a queue in RT to handle applications sent in for
positions. Right now, we've got a nice web interface which gathers all
the information from someone,
