Hi Diaulas, thank you for the reply but the thing is I am unable to log in to
the RT when I do below
export RTSERVER=http://localhost
and do
rt ls
it prompt me for a password once I enter the password and hit enter I get below
error
Query:Status!='resolved' and Status!='rejected'
Strong
Sorry, didnt understand your message, but from your log I think you don’t have
RTSERVER variable,
Try to add on top of script:
export RTSERVER=your.rt.installation
if you got error try to execute a simple /usr/bin/rt ls TICKET_NUMBER
That script relies on output of RT CLI command.
De: Asanka
On 05/10/2013 10:52 AM, Diaulas Castro wrote:
> Already saw, but I have so many reports and alerts by mail and some
> of them I cant get with dashboard/subscribe so I made some bash
> scripts and all of reports/alerts have the same style/looking.
>
> I have one that alert 2 times/day, he send mail
Already saw, but I have so many reports and alerts by mail and some of them I
cant get with dashboard/subscribe so I made some bash scripts and all of
reports/alerts have the same style/looking.
I have one that alert 2 times/day, he send mail to requestor telling that
ticket # is awaiting f