Have you seen option RTAddressRegexp in the RT config?
Read http://wiki.bestpractical.com/?EmailInterface and
http://wiki.bestpractical.com/?RTAddressRegexp
On 2/7/07, Tomas Olaj <[EMAIL PROTECTED]> wrote:
Hi,
We have checked the problem more closesly, and the reason why our
RT/Apache server
Hi,
We have checked the problem more closesly, and the reason why our
RT/Apache server stops is due to different variants of mail loops.
We still have problems with other loop variants consuming all resources.
Extended mailgate errors leading to loops, spam going into loop. How can
we make
On the marvelous Fri, 2 Feb 2007, Torsten Brumm wrote kindly to me ...
The only thing i found sometimes are messages: Mysql server has gone away,
but this is causing not in all cases the problems. Nightly, without RT
usage, the connections from FastCGI are timing out and don't connect
automatica
On the marvelous Fri, 2 Feb 2007, Alison Downie wrote kindly to me ...
Set($LogToSyslog, 'debug');
Set($LogToScreen, 'error');
Set($LogToFile , 'debug');
Set($LogDir, '/opt/rt/var/log');
Set($LogToFileNamed , "rt.log");#log to rt.log
It has helped me out on several occasions!
On the marvelous Fri, 2 Feb 2007, Torsten Brumm wrote kindly to me ...
yes, we have exactly the same under RHAS4 with Apache, FastCGI and mysql
but we have to restart 4 times the day :-(
Torsten
Apache is normaly restarted once a night, due to memory leek which
Mason/Perl/FastCGI is respo
On Fri, Feb 02, 2007 at 04:47:11PM +0100, Torsten Brumm wrote:
> The only thing i found sometimes are messages: Mysql server has gone away,
> but this is causing not in all cases the problems. Nightly, without RT
> usage, the connections from FastCGI are timing out and don't connect
> automatica
The only thing i found sometimes are messages: Mysql server has gone away,
but this is causing not in all cases the problems. Nightly, without RT
usage, the connections from FastCGI are timing out and don't connect
automatically, but not during the business hours ;-(
2007/2/2, Alison Downie <[EMA
Don't know if this helps or not but do you have debug set in your
RT_SiteConfig.pm file ?
e.g.
Set($LogToSyslog, 'debug');
Set($LogToScreen, 'error');
Set($LogToFile , 'debug');
Set($LogDir, '/opt/rt/var/log');
Set($LogToFileNamed , "rt.log");#log to rt.log
It has helped me
Hi Tomas,
yes, we have exactly the same under RHAS4 with Apache, FastCGI and mysql
but we have to restart 4 times the day :-(
Torsten
2007/2/2, Tomas Olaj <[EMAIL PROTECTED]>:
System:
===
Red Hat Enterprise Linux WS release 3 (Taroon Update 8)
RT 3.6.1
Apache v2.0.59
Perl 5.8.7
mod_f
System:
===
Red Hat Enterprise Linux WS release 3 (Taroon Update 8)
RT 3.6.1
Apache v2.0.59
Perl 5.8.7
mod_fcgi-2.4.2
Postgres 8.1.4
Approximately 80.000 tickets.
Problem:
RT/Apache suddenly becomes unavailable/hangs (normaly once a day), and
requires Apache restart so RT can work
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