Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-28 Thread Ruslan Zakirov
Could you update wiki with a slight note? This extension is mentioned on http://wiki.bestpractical.com/view/Extensions On Tue, Apr 28, 2009 at 10:16 PM, Camron W. Fox wrote: > Camron W. Fox wrote: >> Ruslan Zakirov wrote: >>> Code in 3.8 is import of the branded queues extension into RT's core. >

Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-28 Thread Camron W. Fox
Camron W. Fox wrote: > Ruslan Zakirov wrote: >> Code in 3.8 is import of the branded queues extension into RT's core. >> There is even script to convert old storage into the new format. I >> made several tests during integration and I'm pretty sure branded >> queues work with RT 3.6. >> > > Ruslan

Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-28 Thread Camron W. Fox
Ruslan Zakirov wrote: > Code in 3.8 is import of the branded queues extension into RT's core. > There is even script to convert old storage into the new format. I > made several tests during integration and I'm pretty sure branded > queues work with RT 3.6. > Ruslan, Maybe I'm not grokin

Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-27 Thread Ruslan Zakirov
Code in 3.8 is import of the branded queues extension into RT's core. There is even script to convert old storage into the new format. I made several tests during integration and I'm pretty sure branded queues work with RT 3.6. On Mon, Apr 27, 2009 at 8:18 PM, Jo Rhett wrote: > Um, no...  just ch

Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-27 Thread Camron W. Fox
Jo Rhett wrote: > Um, no... just change the field in the queue configuration. This > might be 3.8.x only, but it's dead simple in 3.8 > Unfortunately, upgrading to 3.8 is not an option. Camron W. Fox Hilo Office High Performance Computing Group Fujitsu Management Services of America, Inc. E-

Re: [rt-users] RT 3.6.6 and Branded Queues

2009-04-27 Thread Jo Rhett
Um, no... just change the field in the queue configuration. This might be 3.8.x only, but it's dead simple in 3.8 On Apr 25, 2009, at 2:34 PM, Camron W. Fox wrote: > Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to > 'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id

[rt-users] RT 3.6.6 and Branded Queues

2009-04-25 Thread Camron W. Fox
Alle, Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to 'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify /lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we cannot get it to work with 3.6.6. Best Regards, Camron -- Camron W. Fox