Hi, I've installed RT 3.8 on an Ubuntu Hardy server from the Debian package
at
http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/
It works totally fine aside from the fact that it's got a significant visual
bug. Here's how it's produced:
1. Click on queue
Last time I saw that on an install (not debian) it needed a good
run-through of the instructions in UPGRADING.mysql
Shawn Smith wrote:
Hi, I've installed RT 3.8 on an Ubuntu Hardy server from the Debian
package at
Fix for: Out of memory! Callback called exit.
First login to your mysql database
Mysql –p –u root –D rtdb
This will log you in as root(-u) in the rtdb database(-D) with a prompt for a
password(-p). Next, we want to change the session tables. Type in this exact
command when you get to the
Interesting, I can't reproduce the error anymore after following your
instructions. Thanks a lot! Would you mind offering a quick explanation as
to why you think this fixes the problem? I'm a little confused about what
it's doing and what it's fixing. Thanks again.
On Tue, Mar 10, 2009 at
Shawn Smith wrote:
Interesting, I can't reproduce the error anymore after following your
instructions. Thanks a lot! Would you mind offering a quick explanation as
to why you think this fixes the problem? I'm a little confused about what
it's doing and what it's fixing. Thanks again.
Go to this website and read the Continuous login part:
http://wiki.bestpractical.com/view/TroubleShooting
Probably can explain it 1000x better than I can, but basically its a
table issue converting from a longtext to longblob. The command below
does exactly that.
Do you still get the 2nd error?
Yes I seem to be still getting the second error. There's also a new error
that's occurring:
[Tue Mar 10 18:36:25 2009] [crit]: Apache2::RequestIO::print: (104)
Connection reset by peer at /usr/share/perl5/HTML/Mason/ApacheHandler.pm
line 1034
Shawn Smith wrote:
Also, Tom: Yes, binary attachments seem to be messed up. I tried opening an
Excel spreadsheet on our current, older instance of RT and it worked, but on
my newer instance it did not. I thought I went through the UPGRADING.mysql
file when I originally migrated the database,
From UPGRADING.mysql:
If you're installing a new RT then you can skip this file.
If you're migrating from MySQL 4.0 to MySQL 4.1 and newer then you MUST
follow
instructions at the bottom of this file.
If you're upgrading RT from versions prior to 3.8.0 then you MUST follow
instructions below
I found from documentation that I wrote up on the process of migrating stuff
that this is what I did, is this correct, or is there more that needs to be
done?
for x in /etc/request-tracker3.8/upgrade/*; do \
for y in schema acl insert; do \
/usr/sbin/rt-setup-database-3.8
Applying those queries fixed the issue where the attachments wouldn't load
properly, so thanks everyone for your help. Everything works fine it seems,
although I do get these errors:
[Tue Mar 10 20:23:07 2009] [crit]: Apache2::RequestIO::rflush: (104)
Connection reset by peer at
Hi,
Can anyone recommend a good idiots guide for installing 3.8 on ubuntu with
mysql.. I set up 3.6 on ubuntu before but I had installed it via the Synaptic
package manager first.
ps I don't want to upgrade as I am installing on a vmware image.
Thanks in advance,
Andy
list
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of andrew
fay
Sent: Wednesday, August 20, 2008 11:59 AM
To: rt mailing list
Subject: [rt-users] RT 3.8 and Ubuntu
Hi,
Can anyone recommend a good idiots guide for installing 3.8 on ubuntu
with mysql.. I set up 3.6 on ubuntu
On Aug 20, 2008, at 11:58 AM, andrew fay wrote:
Can anyone recommend a good idiots guide for installing 3.8 on
ubuntu with mysql.. I set up 3.6 on ubuntu before but I had
installed it via the Synaptic package manager first.
ps I don't want to upgrade as I am installing on a vmware
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