http://requesttracker.wikia.com/wiki/RecoverRootPassword
On Wed, Aug 21, 2013 at 4:31 PM, Alex Decalli alexdecall...@gmail.comwrote:
Ok, found the problem but really didn't know how to fix, so have to reset
password...
UPDATE Users SET Password=ENCRYPT('password','SA') WHERE Name='root';
Hi all,
Yesterday, I upgraded my very old uUbuntu server and with that, mysql and
apache2 were updated too, configuration files are still the same. I had
some problems with some file names and locations and Perl modules, I fixed
them all, now I can see RT login page, but I can't login to that
I just found out that RT time is not sync. I got it from RT log file, it is
2 hours late, I am not sure why, my server time is correct (by command
date) people say it might be because of mod_perl, can it be possibly the
reason I can't login to RT?
On Wed, Aug 21, 2013 at 9:39 AM, Alex Decalli
Ok, found the problem but really didn't know how to fix, so have to reset
password...
UPDATE Users SET Password=ENCRYPT('password','SA') WHERE Name='root';
It is the password encryption method, it is changed.
Any comments?
On Wed, Aug 21, 2013 at 11:34 AM, Alex Decalli
