Re: [rt-users] RTIR Outbound Mail Error

2014-04-17 Thread Kevin Falcone
On Tue, Apr 15, 2014 at 04:53:16PM -0700, Alex wrote: general: |/opt/rt4/bin/rt-mailgate --queue 'General' --action correspond --url https://umrt2.com/; general-comment: |/opt/rt4/bin/rt-mailgate --queue 'General' --action comment --url https://umrt2.com/; DDoS: |/opt/rt4/bin/rt-mailgate

Re: [rt-users] RTIR Outbound Mail Error

2014-04-15 Thread Kevin Falcone
On Mon, Apr 14, 2014 at 08:19:49PM -0700, Alex wrote: I've managed to successfully configure my RT-IR system and SendMail system for local use only (they are on the same machine). I am facing a problem in which if I create a ticket within the RT-IR system, it will send a mail to all the

Re: [rt-users] RTIR Outbound Mail Error

2014-04-15 Thread Alex
Hi Kevin, Sorry for not being clear. I'm a complete newbie at this. This is my complete /etc/aliases file # See man 5 aliases for format postmaster:root general: |/opt/rt4/bin/rt-mailgate --queue 'General' --action correspond --url https://umrt2.com/; general-comment:

[rt-users] RTIR Outbound Mail Error

2014-04-14 Thread Alex
Hi there, I've managed to successfully configure my RT-IR system and SendMail system for local use only (they are on the same machine). I am facing a problem in which if I create a ticket within the RT-IR system, it will send a mail to all the involved parties however, if I try to create a ticket