Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Kenneth Crocker
Error message (no message) > > Is this the same issue you are having? > > > Sent from blackberry > -- > *From: * Kenneth Crocker > *Sender: * rt-users-boun...@lists.bestpractical.com > *Date: *Tue, 23 Nov 2010 09:25:39 -0800 > *To: * > *Sub

Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Joe Harris
7;due: 2010-11-25 17:30:00' Error message (no message) Is this the same issue you are having? Sent from blackberry -Original Message- From: Kenneth Crocker Sender: rt-users-boun...@lists.bestpractical.com Date: Tue, 23 Nov 2010 09:25:39 To: Subject: Re: [rt-users] Revisiting Com

Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Kenneth Crocker
Kevin, I've never written a perl program in my life. I've coded a few scrips here and there. I apologize for not having done a better job of testing my problems earlier. They were all updates. I hadn't tried a fresh create at that time. When I create a new ticket via CommanbByMail, all commands wo

Re: [rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Kevin Falcone
On Mon, Nov 22, 2010 at 02:01:00PM -0800, Kenneth Crocker wrote: >To List, > >I've continued to have problems with getting an error message from RT when > using CommandByMail >and I found an interesting situation: > >When I create a ticket using email and include many fields (dat

Re: [rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Joe Harris
0 To: Subject: [rt-users] Revisiting CommandByMail problem To List, I've continued to have problems with getting an error message from RT when using CommandByMail and I found an interesting situation: When I *create* a ticket using email and include many fields (dates and otherwise), the

[rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Kenneth Crocker
To List, I've continued to have problems with getting an error message from RT when using CommandByMail and I found an interesting situation: When I *create* a ticket using email and include many fields (dates and otherwise), the ticket is created and I get no error message back. When I try to *