Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Kenneth Crocker
Kevin, I've never written a perl program in my life. I've coded a few scrips here and there. I apologize for not having done a better job of testing my problems earlier. They were all updates. I hadn't tried a fresh create at that time. When I create a new ticket via CommanbByMail, all commands

Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Joe Harris
Subject: Re: [rt-users] Revisiting CommandByMail problem Kevin, I've never written a perl program in my life. I've coded a few scrips here and there. I apologize for not having done a better job of testing my problems earlier. They were all updates. I hadn't tried a fresh create at that time. When I

Re: [rt-users] Revisiting CommandByMail problem

2010-11-23 Thread Kenneth Crocker
you are having? Sent from blackberry -- *From: * Kenneth Crocker kfcroc...@lbl.gov *Sender: * rt-users-boun...@lists.bestpractical.com *Date: *Tue, 23 Nov 2010 09:25:39 -0800 *To: *rt-users@lists.bestpractical.com *Subject: *Re: [rt-users] Revisiting CommandByMail

[rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Kenneth Crocker
To List, I've continued to have problems with getting an error message from RT when using CommandByMail and I found an interesting situation: When I *create* a ticket using email and include many fields (dates and otherwise), the ticket is created and I get no error message back. When I try to

Re: [rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Joe Harris
14:01:00 To: rt-users@lists.bestpractical.com Subject: [rt-users] Revisiting CommandByMail problem To List, I've continued to have problems with getting an error message from RT when using CommandByMail and I found an interesting situation: When I *create* a ticket using email and include many

Re: [rt-users] Revisiting CommandByMail problem

2010-11-22 Thread Kevin Falcone
On Mon, Nov 22, 2010 at 02:01:00PM -0800, Kenneth Crocker wrote: To List, I've continued to have problems with getting an error message from RT when using CommandByMail and I found an interesting situation: When I create a ticket using email and include many fields (dates and