On 02/28/2014 12:32 PM, Ram wrote:
Hey folks,
Using RT 4.0.2.
I have a queue most of our staff is authorized to view/view
summaries/comment/reply/modify/... and another queue that most staff can
create tickets in and , as requestors, can view their own tickets and
add replies but
Hey folks,
Using RT 4.0.2.
I have a queue most of our staff is authorized to view/view
summaries/comment/reply/modify/... and another queue that most staff can
create tickets in and , as requestors, can view their own tickets and add
replies but they don't have more general capabilities.
The
On 02/28/2014 12:32 PM, Ram wrote:
Hey folks,
Using RT 4.0.2.
I have a queue most of our staff is authorized to view/view
summaries/comment/reply/modify/... and another queue that most staff can
create tickets in and , as requestors, can view their own tickets and
add replies but they don't have
