: [rt-users] Rt 4.0.1 Time Report
Hello Folks,
I am still a very new RT user, but I am now making progress.
I need to generate reports on time so that we can manage billing to customers.
Thereport that I need is a total time worked per queue with a breakdown of time
worked per ticket.
I have seen
Hello Folks,I am still a very new RT user, but I am now making progress.I need to generate reports on time so that we can manage billing to customers. Thereport that I need is a total time worked per queue with a breakdown of time worked per ticket.I have seen two tools that may help at this URL: h
