Found the solution to my last problem at
http://www.gossamer-threads.com/lists/rt/users/58549#58549
Keep up with me and what I'm up to: http://theillien.blogspot.com
Mathew Snyder wrote:
> Stephen Turner wrote:
>> At Monday 9/24/2007 03:04 PM, you wrote:
>>> I've figured out the problem. The Cu
Stephen Turner wrote:
> At Monday 9/24/2007 03:04 PM, you wrote:
>> I've figured out the problem. The Custom condition that checks if a
>> transaction
>> is for CustomFields, is on the one CF and that the value is being set to
>> Provisioning doesn't run during a ticket Create action. If I set th
Stephen Turner wrote:
> At Monday 9/24/2007 03:04 PM, you wrote:
>> I've figured out the problem. The Custom condition that checks if a
>> transaction
>> is for CustomFields, is on the one CF and that the value is being set to
>> Provisioning doesn't run during a ticket Create action. If I set th
At Monday 9/24/2007 03:04 PM, you wrote:
I've figured out the problem. The Custom condition that checks if a
transaction
is for CustomFields, is on the one CF and that the value is being set to
Provisioning doesn't run during a ticket Create action. If I set the value of
that CF to Provisionin
I've figured out the problem. The Custom condition that checks if a transaction
is for CustomFields, is on the one CF and that the value is being set to
Provisioning doesn't run during a ticket Create action. If I set the value of
that CF to Provisioning *after* the ticket has been created, the c
Hi Matt,
Disclaimer: I use 3.6.3, so things might have changed with 3.6.4
Since you are using Custom action prep code, I assume your Action is set to
User Defined. If this is the case, your Prep action won't trigger anything
because there's nothing in your Cleanup code.
If your Action is se
Using 3.6.4, I'm trying to create child tickets if the value of a CF called
"Ticket Type" is set to "Provisioning". However, I can't seem to work out the
logic for the Custom condition. This is what I have:
if (($self->TransactionObj->Type eq "CustomField" &&
$self->TransactionObj->Field == 5 &&
