On Fri, 16 Jan 2009 21:12:32 -0500, Joseph Spenner joseph85...@yahoo.com
wrote:
Yes, custom fields. I'm still RT2 old school. Sorry.
I found the permissions section of the custom fields. Why do custom
fields have permissions?
I'll need to figure out how my RT2 keywords (now custom
Joseph,
I have never run into that problem, however, I'm sure my permissions
are set uyp differently. Of those permissions you listed, the only
permission I can think of that might cause this is the ShowTicket. If
someone does not have that permission, they quite possibly might not be
On Thu, 15 Jan 2009 17:55:57 -0500, Joseph Spenner joseph85...@yahoo.com
wrote:
I've recently migrated from RT2.0.15 to RT3.8.1.
I have a queue with certain keywords defined. In RT2, if I wanted to
search a queue with those keywords as a criteria, I would first add the
queue to the
--- On Fri, 1/16/09, Stephen Turner stur...@mit.edu wrote:
From: Stephen Turner stur...@mit.edu
Subject: Re: [rt-users] SearchBuilder permissions
To: Joseph Spenner joseph85...@yahoo.com, RT-Users@lists.bestpractical.com
Date: Friday, January 16, 2009, 10:24 AM
On Thu, 15 Jan 2009 17:55:57
I've recently migrated from RT2.0.15 to RT3.8.1.
I have a queue with certain keywords defined. In RT2, if I wanted to search a
queue with those keywords as a criteria, I would first add the queue to the
search criteria. Upon applying that, and the screen refreshed, the keywords
would be
