Re: [rt-users] Send email from within RT

2011-05-25 Thread Kenneth Crocker
Yan, Why not just use the Notify Others method? You can always create a Custom Field to hold those addressee's and then have the template add those addressees from the CF to the template. I do that a lot. Kenn LBNL On Tue, May 24, 2011 at 9:29 AM, Yan Seiner y...@seiner.com wrote: On Tue,

[rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically this might be outside parties who review a project we're tracking. I've been looking for a way to do this and found this:

Re: [rt-users] Send email from within RT

2011-05-24 Thread Jesse Vincent
On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically this might be outside parties who review a project we're tracking. I'd recommend using a comment and

Re: [rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically this might be outside parties who review a project

Re: [rt-users] Send email from within RT

2011-05-24 Thread Jesse Vincent
On Tue, May 24, 2011 at 09:29:32AM -0700, Yan Seiner wrote: On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or

Re: [rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
On Tue, May 24, 2011 9:29 am, Yan Seiner wrote: On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically

Re: [rt-users] Send email from within RT

2011-05-24 Thread Kevin Falcone
3.8.10. I did find an autocomplete extension here: http://search.cpan.org/~nchuche/RTx-EmailCompletion-0.06/lib/RTx/EmailCompletion.pm and I have it installed and running but Outlook integration would be outstanding. Look into RTx-EmailCompletion's LDAP integration and have it search