On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote:
Here's the scenario:
1) A User has a custom field called Billable with two choices, yes, and
no.
2) User creates ticket
3) Scrip checks Billable and sets ticket billable if user is billable
I'm having a
Of Emmanuel Lacour
Sent: Tuesday, February 17, 2009 2:24 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Set a ticket custom field based on a User Custom field
scrip action
On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote:
Here's the scenario:
1) A User
On Tue, Feb 17, 2009 at 08:08:50AM -0600, Joel Schuweiler wrote:
[Tue Feb 17 14:06:09 2009] [error]: Scrip 67 Prepare failed: Can't call
method FirstCustomFieldValue without a package or object reference at (eval
932) line 1.
my $billable =
Or maybe :
my $billable =
$self-TransactionObj-CreatorObj-FirstCustomFieldValue('Billable');
note the (Obj) at the end of Creator
Regards;
Roy
Emmanuel Lacour wrote:
On Tue, Feb 17, 2009 at 08:08:50AM -0600, Joel Schuweiler wrote:
[Tue Feb 17 14:06:09 2009] [error]: Scrip 67 Prepare
Here's the scenario:
1) A User has a custom field called Billable with two choices, yes, and
no.
2) User creates ticket
3) Scrip checks Billable and sets ticket billable if user is billable
I'm having a bit of trouble figuring out how I can access the custom field
belonging
