Re: [rt-users] Suddenly format of forwarded mails from RT is changing

2014-09-16 Thread Kevin Falcone
On Thu, Sep 11, 2014 at 10:05:45AM +0530, Ajay Kumar wrote: We have not done any change as per my team.   Is it bug? While responding ,it removes the html tags. Will upgrading to rt 4.2.6 resolve the problem. If it's suddenly removing html tags and wasn't before, that sounds like a change

Re: [rt-users] Suddenly format of forwarded mails from RT is changing

2014-09-10 Thread Ajay Kumar
Dear Kevin, Thanks for response. We have not done any change as per my team. Is it bug? While responding ,it removes the html tags. Will upgrading to rt 4.2.6 resolve the problem. Looking forward for your response pls. Regards, Ajay On Fri, Aug 22, 2014 at 7:31 PM, Kevin Falcone

Re: [rt-users] Suddenly format of forwarded mails from RT is changing

2014-08-22 Thread Kevin Falcone
On Tue, Aug 19, 2014 at 05:54:21PM +0530, Ajay Kumar wrote: We are using RT4.2.1. Suddenly,we are observing change in the RT behavior. What does 'suddenly' mean. What changes did you make. -kevin While sending mail via RT or forwarding mail via RT(sample mail appended). It is changing the

[rt-users] Suddenly format of forwarded mails from RT is changing

2014-08-19 Thread Ajay Kumar
Dear All, We are using RT4.2.1. Suddenly,we are observing change in the RT behavior. While sending mail via RT or forwarding mail via RT(sample mail appended). It is changing the format of text. So that users are complaining. May I have any help on this pls on correcting the format. Please