I will admit my sysadmin did the upgrade, so I can't say for sure, but we
are having problems with binary attachments (as hinted at in
UPGRADING.mysql).
Assume the worst and we only followed the steps in the upgrade document and
not the upgrade.mysql one. We switched a few weeks ago. Is it
Yep, however most probably binary attachments you added during last
days will be broken.
On Wed, Feb 11, 2009 at 11:48 PM, Stephen Cochran
stephen.a.cochran.li...@cahir.net wrote:
I will admit my sysadmin did the upgrade, so I can't say for sure, but we
are having problems with binary
Well it's great to see that those are there. I'll dig in and see whats
different (hopefully soon).
I checked the release notes for 3.8.2 (we're on 3.8.1) and didn't see
anything related to this. In case I missed it, nothing that you remember
along those lines?
Steve
On Mon, Feb 9, 2009 at 2:59
Think I've found part of the why, if not all of it.
in Ticket/Elements/Tabs on line 64:
if ( defined $session{'tickets'} ) {
isn't evaluating to true. For some reason RT doesn't see us as having a
session.
It's possible it is related to how we have auth set up. We're using Apache's
Did some quick testing, my browser does have a RT session cookie. It stays
the same when I log in and the At a Glance page is displayed.
Session ID stays the same when I click on a queue name.
Session ID changes every time I click on a Ticket link in a search result.
I haven't had to dig into
Have you read UPGRADING.mysql?
On Wed, Feb 11, 2009 at 7:03 AM, Stephen Cochran
stephen.a.cochran.li...@cahir.net wrote:
Did some quick testing, my browser does have a RT session cookie. It stays
the same when I log in and the At a Glance page is displayed.
Session ID stays the same when I
On Sun 8.Feb'09 at 14:28:28 -0500, Stephen Cochran wrote:
Maybe I'm missing something really obvious...I just disabled all local
mods just to be sure.
I log in, and see RT at a Glance. I click on one of the Queue names in the
Quick Search list. Now see a page with search
Maybe I'm missing something really obvious...I just disabled all local mods
just to be sure.
I log in, and see RT at a Glance. I click on one of the Queue names in the
Quick Search list. Now see a page with search results
(/rt3/Search/Results.html). Included in menu bar across the top of the
We recently upgraded to 3.8.1, and overall the interface is so much better!
One comment we've received from our customer support group is that several
navigation features are no longer available. When viewing a queue or search,
there used to be the following links/controls:
first
On Fri 6.Feb'09 at 22:58:42 -0500, Stephen Cochran wrote:
We recently upgraded to 3.8.1, and overall the interface is so much
better!
One comment we've received from our customer support group is that several
navigation features are no longer available. When viewing a queue
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