Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-27 Thread Alan Cheng
Hi Jesse, What a surprise!!! Indeed it looks like Thunderbird was massaging the forwarding email... I forwarded the very same ticket to my Hotmail account and it looked just fine. As soon as I forwarded it to my local work email account and have Thunderbird open it, the attachment became uuenco

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-27 Thread Jesse Vincent
On Tue, Jan 27, 2009 at 08:54:19AM -0500, Alan Cheng wrote: > > I am attaching the original email below to show that the attachment > "forwarded message.eml" is uuencoded. Perhaps there is an option > somewhere to change this to MIME encoding instead? The uuencoded > portion was modified a li

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-27 Thread Jo Rhett
ail and been able to open it in Outlook fine, but Thunderbird remains a problem. -Original Message- From: Jesse Vincent [mailto:je...@bestpractical.com] Sent: 26 January 2009 18:18 To: Alex Young Cc: RT Users Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird We are c

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-27 Thread Alan Cheng
nt [mailto:je...@bestpractical.com] > Sent: 26 January 2009 18:18 > To: Alex Young > Cc: RT Users > Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird > > > > > >> We are currently running RT-3.8.1. It appears that the email content >> (mes

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-27 Thread Alex Young
Users Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird > We are currently running RT-3.8.1. It appears that the email content > (message.eml) is uuencoded when RT forwards a ticket. Thunderbird > doesn't seem to like this and cannot display the forwarding email.

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-26 Thread Jesse Vincent
> We are currently running RT-3.8.1. It appears that the email content > (message.eml) is uuencoded when RT forwards a ticket. Thunderbird > doesn't seem to like this and cannot display the forwarding email. Is > there a way to configure RT to do MIME encoding instead? Any > suggestions are

Re: [rt-users] Ticket Forward Problem With Thunderbird

2009-01-26 Thread Alex Young
Forward Problem With Thunderbird Dear RT users, We are currently running RT-3.8.1. It appears that the email content (message.eml) is uuencoded when RT forwards a ticket. Thunderbird doesn't seem to like this and cannot display the forwarding email. Is there a way to configure RT to do

[rt-users] Ticket Forward Problem With Thunderbird

2009-01-21 Thread Alan Cheng
Dear RT users, We are currently running RT-3.8.1. It appears that the email content (message.eml) is uuencoded when RT forwards a ticket. Thunderbird doesn't seem to like this and cannot display the forwarding email. Is there a way to configure RT to do MIME encoding instead? Any suggestions a