Re: [rt-users] Ticket numbering to start at 2000

2011-04-28 Thread CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
l.com [mailto:ruslan.zaki...@gmail.com] De la part de Ruslan Zakirov Envoyé : mercredi 27 avril 2011 18:59 À : CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR ** Cc : rt-users@lists.bestpractical.com Objet : Re: [rt-users] Ticket numbering to start at 2000 http://requesttracker.wikia.com/wiki/SetStartingId On Wed, Apr 27,

Re: [rt-users] Ticket numbering to start at 2000

2011-04-27 Thread Ruslan Zakirov
alleja-albil...@alcatel-lucent.com > > > > De : rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] De la part de > CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR ** > Envoyé : mercredi 27 avril 2011 13:06 > À : 'rt-users@lists.bestpractical.com' >

Re: [rt-users] Ticket numbering to start at 2000

2011-04-27 Thread CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
ical.com' Objet : [rt-users] Ticket numbering to start at 2000 Hi, I've setup a new installation of RT without migrating data from a previous installation : reason is that new queues/custom fields are defined in the new installation. So the old installation has reached ticket numbe

[rt-users] Ticket numbering to start at 2000

2011-04-27 Thread CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
Hi, I've setup a new installation of RT without migrating data from a previous installation : reason is that new queues/custom fields are defined in the new installation. So the old installation has reached ticket number 1853. To avoid having trouble/confusion with my external partner (to whom