On Thu, Jun 14, 2012 at 3:45 PM, Jaime Kikpole wrote:
> Since upgrading to RT 4.0.5, I've found that email being logged in my
> RT instance and then displayed in the web GUI will have the wrong
> time. More specifically, its off by the number of hours that my local
> timezone is off from UTC. So
On Thu, Jun 14, 2012 at 10:01 AM, Thomas Sibley wrote:
> "Logged in as ..." → Settings → About Me
Oh, sorry. Its currently set to "System Default".
Jaime
--
Network Administrator
Cairo-Durham Central School District
http://cns.cairodurham.org
On 06/14/2012 09:57 AM, Jaime Kikpole wrote:
> Our email system is Google Apps for Education, so our email is
> effectively Gmail. Is there a known issue with that and RT? I
> wouldn't normally ask, but I figured someone here might be using
> Gmail.
>
> I'm attaching a screen shot of the only co
On Thu, Jun 14, 2012 at 9:10 AM, Thomas Sibley wrote:
> This is almost certainly because a) your user doesn't have a timezone
> set and your default is UTC, or b) your user has an incorrect timezone
> preference set.
Our email system is Google Apps for Education, so our email is
effectively Gmail
On 06/14/2012 07:45 AM, Jaime Kikpole wrote:
> Since upgrading to RT 4.0.5, I've found that email being logged in my
> RT instance and then displayed in the web GUI will have the wrong
> time. More specifically, its off by the number of hours that my local
> timezone is off from UTC. So if an ema
Since upgrading to RT 4.0.5, I've found that email being logged in my
RT instance and then displayed in the web GUI will have the wrong
time. More specifically, its off by the number of hours that my local
timezone is off from UTC. So if an email comes in at 10:21:58 -0400,
it will show the email
