Re: [rt-users] Unable to grant Status changes rights to user

2015-06-29 Thread Chrilly Cheng
Issue resolved by rename the rights. It only supports 25 characters length. BR, Chrilly On Wed, Jun 24, 2015 at 5:12 PM, Chrilly Cheng chri...@gmail.com wrote: Hi All, I was trying to create a new lifecycle based on our workflow. It works until I try to set some Status changes rights in

Re: [rt-users] Unable to grant Status changes rights to user

2015-06-29 Thread Shawn Moore
Hi Chrilly, 2015/06/29 8:28、Chrilly Cheng chri...@gmail.com のメール: Issue resolved by rename the rights. It only supports 25 characters length. Thanks for following up with your solution. I’ll see if I can remove that limit in RT, or at least warn about it! BR, Chrilly Thanks, Shawn

Re: [rt-users] Unable to grant Status changes rights to user

2015-06-25 Thread Chrilly Cheng
Hi All, I tried this lifecycle on a new installed RT, it still has the same problem. I cannot find any clue of it. Please help! BR, Chrilly On Wed, Jun 24, 2015 at 5:12 PM, Chrilly Cheng chri...@gmail.com wrote: Hi All, I was trying to create a new lifecycle based on our workflow. It works

[rt-users] Unable to grant Status changes rights to user

2015-06-24 Thread Chrilly Cheng
Hi All, I was trying to create a new lifecycle based on our workflow. It works until I try to set some Status changes rights in config file. I cannot grant those rights to any user or group with root permission. I'm using 4.0.7 version. I copied the error log and my settings at below, please

Re: [rt-users] Unable to grant Status changes rights to user

2015-06-24 Thread Chrilly Cheng
Any suggest please? BR, Chrilly On Wed, Jun 24, 2015 at 5:12 PM, Chrilly Cheng chri...@gmail.com wrote: Hi All, I was trying to create a new lifecycle based on our workflow. It works until I try to set some Status changes rights in config file. I cannot grant those rights to any user or