Alex,
You need your condition to be user-defined, something like this:
# Scrip name: WorkFlow on Next Action
# Condition: User Defined
# Action: User Defined
# Template: Global template: Blank
# Stage:TransactionBatch
#-
Hi. I'm using RT 4.0.5. I am trying to update the DueDate field with the
contents of a custom field with the datetime content. IT works fine on
creation of the ticket if I set the condition to "On Transaction" or "On
Create" but it doesn't update the DueDate field if the CF is modified
later. Any i
