Have you tried bulk update?
Kenn
Sent from my Windows Phone From: andkulb
Sent: 10/29/2013 6:21 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Update all tickets of queue
Hello,
Is it posible with the help of scrip to do such thing:
My Queue has a custom field and when you create
Hello,
Is it posible with the help of scrip to do such thing:
My Queue has a custom field and when you create a ticket in that queue, the
ticket custom field is set by the value of queue custom field value.
How can I change all queue tickets custom field value on Queue custom field
value change
