hanane ourdani wrote:
> Please, i don't find the command that can update tickets that already
> exist, for example if i want change somme information in Ticket 5
> how i can do it by mail.
>
You use the CommandByMail pseudo-headers as normal when sending an
e-mail with an appropriate subject
hanane ourdani wrote:
> hi all,
>
> please it is possible to update tickets by mail, i installed
> CommandByMail module but i don't know how do it
Read the CommandByMail documentation and refer to the wiki. The
instructions are pretty clear.
--
Kind Regards,
___
hi all,
please it is possible to update tickets by mail, i installed CommandByMail
module but i don't know how do it
Thanks
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial su
