>
>
> Is "RT at a glance" not configured somewhere centrally with a
> default? If not, how do I add a default layout to all my users (of
> whom I have a couple of thousand, so doing this manually is *not* an
> option)
Yep. Fro Configuration -> Global
But if the upgrade went correctly, a sensibl
I'm upgrading a copy of our production database, so that I can work
out what I'm going to need to do to upgrade the production version
eventually.
So far, I have got RT up and working, imported a dump of the
production database, and upgraded the schema (using rt-setup-database
--action upg
On 19 Jul 2008, at 8:51 am, Tim Cutts wrote:
> I'm upgrading a copy of our production database, so that I can work
> out what I'm going to need to do to upgrade the production version
> eventually.
>
> So far, I have got RT up and working, imported a dump of the
> production database, and u
