At Wednesday 4/9/2008 02:09 PM, Aaron Sallade wrote:
Hi all,
We are down to the last little hurdle for an import of 20,000 tickets
from a commercial system. I need to be able to set the Created date, as
opposed to it showing as created Now(). I currently have the value in
Starts so if it can be
Aaron,
As I mentioned earlier, why not just do a Bulk Update after the
download and let RT do it? It's safer than messing with code or messing
with the DB outside of RT. Just a thought.
Kenn
LBNL
On 4/9/2008 11:09 AM, Aaron Sallade wrote:
Hi all,
We are down to the last little
Aaron,
OPPS! Sorry, I didn't realize that created was off-limits in the bulk
update. Bad assumption on my part. I go for SQL code. easier to do it in
the DB and that way you don't have to wonder what RT is gonna do in
other places or whatever.
Kenn
LBNL
On 4/9/2008 11:09 AM, Aaron
Thanks all,
Were going to do it at the SQL level. Thanks for the help.
-Aaron
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