Re: [rt-users] User is failing to create a ticket

2013-04-05 Thread Asif Iqbal
On Mon, Mar 25, 2013 at 12:10 PM, Asif Iqbal vad...@gmail.com wrote: Set( @Plugins, qw( RT::Authen::ExternalAuth ) ); Set($ExternalAuthPriority, [ 'AD', 'MySQL' ]); Set($ExternalInfoPriority, [ 'AD' ]); Set($ExternalServiceUsesSSLorTLS,1); Set($AutoCreateNonExternalUsers,0);

Re: [rt-users] User is failing to create a ticket

2013-03-28 Thread Asif Iqbal
On Wed, Mar 27, 2013 at 2:57 PM, Asif Iqbal vad...@gmail.com wrote: On Mon, Mar 25, 2013 at 12:10 PM, Asif Iqbal vad...@gmail.com wrote: I am getting the following error for a user tim.gra...@example.com who is trying to create a ticket in the help queue. 'Everyone' already has the right to

Re: [rt-users] User is failing to create a ticket

2013-03-27 Thread Asif Iqbal
On Mon, Mar 25, 2013 at 12:10 PM, Asif Iqbal vad...@gmail.com wrote: I am getting the following error for a user tim.gra...@example.com who is trying to create a ticket in the help queue. 'Everyone' already has the right to 'CreateTicket' for years. It is being triggered by the

[rt-users] User is failing to create a ticket

2013-03-25 Thread Asif Iqbal
I am getting the following error for a user tim.gra...@example.com who is trying to create a ticket in the help queue. 'Everyone' already has the right to 'CreateTicket' for years. It is being triggered by the RT::Authen::ExternalAuth once in a while. [Fri Mar 22 21:58:42 2013] [error]: RT